PRIVACY POLICY

Wizard Immigration Services LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Wizard Online (the “App”), which provides services related to visas, including work visas, visit visas, and study
visas. By using our App, you agree to the practices described in this Privacy Policy.

  1. Information We Collect We may collect personal, application, device, and payment information.
  2. How We Use Your Information We use information to process visa applications, communicate
    with you, improve the App, comply with legal requirements, and process secure payments.
  3. How We Share Your Information We may share information with government authorities, service
    providers, for legal reasons, or in case of business transfers.
  4. Data Security We implement strict safeguards but cannot guarantee absolute security.
  5. Your Rights You may access, correct, delete, or withdraw consent regarding your data.
  6. Data Retention We retain information as long as necessary for services and legal compliance.
  7. Children’s Privacy The App is not intended for children under 18.
  8. Refund Policy All payments are non-refundable.
  9. Embassy Decisions Disclaimer We are not responsible for visa outcomes, as decisions are made
    solely by embassies or immigration authorities.
  10. Changes We may update this policy, and continued use means acceptance.
  11. Contact Us Wizard Immigration Services LLC
    App: Wizard Online
    Email: info@wisgroups.com
    Phone: +971586599739
    Address: Boulevard plaza tower 1, office no 1301-1302 Dubai, downtown – UAE
    Terms & Conditions Effective Date: 01/09/2025
    Last Updated: 01/09/2025
  12. Use of the Application Users must be 18+, provide accurate information, and use the App legally.
  13. Services Provided We only facilitate visa applications; final decisions are by embassies.
  14. Payments and Refund Policy All payments are final and non-refundable.
  15. Embassy Decisions Disclaimer We are not responsible for visa outcomes.
  16. User Responsibilities Users must provide truthful information and not misuse the App.
  17. Data Protection & Privacy Handled as per our Privacy Policy.
  18. Limitation of Liability We are not liable for embassy decisions, app issues, or user errors. Liability
    limited to the amount paid.
  19. Changes We may update terms, and continued use means acceptance.
  20. Governing Law UAE law governs these Terms, and disputes fall under Dubai courts.
  21. Contact Us Wizard Immigration Services LLC
    App: Wizard Online
    Email: info@wisgroups.com
    Phone: +971586599739
    Address: Boulevard plaza tower 1, office no 1301-1302 Dubai, downtown – UA